Refund policy
14-DAY RETURN POLICY
You may request a return within 14 calendar days after delivery. To be eligible, the item must be unused, in its original condition and packaging, and accompanied by proof of purchase.
To start a return, contact us at tabixfurniture@gmail.com before sending the item. If your return is accepted, we will provide the return address and instructions. Items sent back without prior authorization may not be accepted.
CUSTOM AND MADE-TO-ORDER ITEMS
Custom, personalized, modified-size and made-to-order products cannot be returned or exchanged unless they arrive damaged, defective or different from the order.
DAMAGED OR INCORRECT ITEMS
Inspect your order upon delivery. Contact us within 48 hours at tabixfurniture@gmail.com and include clear photos if the item is damaged, defective or incorrect. We will assess the issue and arrange an appropriate solution.
RETURN SHIPPING
Customers are responsible for return shipping costs and safe packaging unless the return is caused by our error or a confirmed defect. Original shipping charges and any customs duties or taxes are non-refundable.
REFUNDS
After we receive and inspect the return, we will notify you of the decision. Approved refunds are issued to the original payment method within 10 business days. Your bank or payment provider may require additional processing time.
CANCELLATIONS
Orders cannot be cancelled after they are placed because production or order preparation may begin immediately. Please review product options, quantities and the delivery address before checkout.
For return questions, contact tabixfurniture@gmail.com.